Delivery and installation
1462 E. Ninth Street Pomona, CA 91766 Customer Service: 800- 225-7727 Fax: 909-629-3576 Curbside Delivery Instructions & Agreement UTILITY INFORMATION * Before ordering your Cal Spas Hot Tub carefully read the entire Pre-Delivery Guide and Owners Manual to ensure proper delivery, positioning and installation. 1. Electrical Requirements: The electrical wiring of the hot tub must meet the requirement of the National Electric Code (NEC) and any applicable state or local building codes. All 240V hot tubs must be permanently connected to the power supply. The electrical circuit must be installed by a certified and licensed electrician. 2. Foundation Requirements: Your new hot tub needs a good, solid and level foundation. Please note: It is the responsibility of the owner to provide a suitable base that is both flat and level to prevent distortion from occurring. Member is responsible for any Subdivision restrictions or permit requirements. PREPARING FOR DELIVERY * Before ordering your Cal Spas Hot Tub carefully read the entire Pre-Delivery Guide and Own ers Manual to ensure proper delivery, positioning and installation. Curbside Delivery Service DELIVERY Before ordering your Cal Spas Hot Tub carefully read the entire Pre-Delivery Guide and Owner s Manual to ensure proper delivery, positioning and installation. Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note, if you live down a road or driveway that the delivery truck cannot access without causing damage to the truck we will be unable to complete delivery. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt. All dates and times given for delivery, at the time of sale, are estimated and may be rescheduled due to unforeseen circumstances. ACCESS & CLEARANCE * Before ordering your Cal Spas Hot Tub carefully read the entire Pre-Delivery Guide and Owner s Manual to ensure proper delivery, positioning and installation. Member is responsible for clear access from the delivery vehicle to delivery site. Crane Service is not included in the price of the product. If a crane is required for delivery the member agrees to pay this fee, in full, at the time of the service. Member is responsible to coordinate Crane Service if necessary and all costs are the Member’s responsibility. Member Acceptance - Member acknowledges receipt of the above delivery instructions and agrees with the conditions listed above. DATE:__________________________________________ SIGNATURE: __________________________________________________ *Email this form to [email protected] or fax to (909) 629-3576. Order #: Name Your item will be shipped from a local delivery terminal. The delivery terminal will call you when your item arrives to schedule a delivery appointment. (Depending on production and shipping availability this could be 2 to 6 weeks for delivery.) Deliveries are made between the hours of 8:00 AM and 4:30 PM Monday through Friday and will be scheduled as a 4-hour window. Do not schedule an electrician on the day of delivery. Delivery is subject to change due to unforeseen circumstances. All electrical setup is the customer’s responsibility. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery agent to the curb at the end of your driveway. o Extraordinary delivery requirements may necessitate an additional fee to the carrier. o Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage please note refused due to damage on this receipt. o Member is responsible to confirm the delivery site has easy access with no delivery restrictions, regulations or special conditions that prevent access to the delivery site. Check with your local building/zoning authority and neighborhood association for permit and other requirements. Most cities and counties require permits for exterior construction and electrical circuits. In addition, some communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to prevent unsupervised access to the property by children.
Returns, cancellations and warranty
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Privacy
1. Privacy Policy This privacy policy describes how IdealZoned of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries, collectively “IdealZoned,” may handle and use personally identifiable information, or “PII,” you submit directly or indirectly to IdealZoned. This may include information submitted through your use of any IdealZoned website, offline submission, third-party transmission, direct messages through social media, or otherwise. IdealZoned encourages users to revisit this Privacy Policy from time to time, as changes may be made without notice and at IdealZoned’s sole discretion. If you do not agree to this privacy policy, please do not use any IdealZoned Website or submit your PII to IdealZoned. Questions may be directed to [email protected]. 2. Information IdealZoned May Collect Personal Information IdealZoned may collect personal information that can be used to identify you, including your name, email address, mailing address, telephone number, ordering history, shopping preferences, and other identifying information. Non-Personal Information When you visit a IdealZoned Website, IdealZoned may collect non-personal information such as browser type, internet service provider, operating system, previous website URL, and IP address. This information may be combined with PII you provide. Cookies IdealZoned may use cookies to identify your browser to IdealZoned’s server. You may be able to decline cookies through your browser settings, though certain portions of a IdealZoned Website may not work properly if cookies are disabled. 3. What IdealZoned May Do With Information It Collects IdealZoned may use the PII you provide for the following purposes: To contact and communicate with you regarding your use of a IdealZoned Website. To respond to your questions. To process requests for information or materials. To provide promotional information regarding IdealZoned products, services, affiliates, or partners. To assist with products you acquired through IdealZoned or provide warranty services. To contact you for market research purposes. To improve IdealZoned websites, products, services, and customer support. For internal record keeping. To compile statistical records and aggregate usage data that does not personally identify you. 4. How IdealZoned May Use Non-Personal Information And Cookies IdealZoned may compile data regarding your usage of a IdealZoned Website and analyze traffic log cookies to identify which pages you have visited. This helps IdealZoned monitor website usefulness and improve the website experience. Children IdealZoned does not knowingly request, collect, or maintain PII from anyone under thirteen years old without verified parental consent. IdealZoned intends to refrain from collecting PII from anyone under eighteen years old. Security IdealZoned treats collected PII as an asset that must be protected and uses security protocols and tools to safeguard it. However, IdealZoned cannot promise, warrant, or guarantee that any PII submitted will always remain private. Submission of PII is done at your own risk. 5. Disclosures To Third Parties Affiliates, Partners, And Service Providers IdealZoned may disclose your PII to affiliates, subsidiaries, authorized dealers, warranty service centers, and service providers that assist in operating IdealZoned websites or conducting IdealZoned business. Other Disclosures Except as stated in the policy, IdealZoned does not sell, rent, license, or otherwise permit third parties to access your PII. However, IdealZoned may share PII when necessary to prevent an emergency, protect rights, comply with law, protect business operations, or in connection with a sale, acquisition, merger, or similar business transaction. Disclosures At Your Request IdealZoned may share your PII with third parties to whom you explicitly ask IdealZoned to send your information. Links To Other Websites IdealZoned Websites may contain links to third-party websites. IdealZoned is not responsible for the protection or privacy of information you provide to those websites. You should read the privacy policy of any website you visit. Review / Opt Out To review or remove your PII from IdealZoned’s database, email [email protected] with enough information to identify and locate your records. Privacy Policy Changes IdealZoned reserves the right to modify this privacy policy at any time and for any reason consistent with applicable law. Changes take effect when the modified privacy policy is first posted. How To Contact Us Email [email protected], call 800-225-7727, or write to IdealZoned, 1462 East Ninth Street, Pomona, California 91766. About The IdealZoned product family includes hot tubs, swim spas, outdoor grills, barbecue islands, outdoor fireplaces, fire pits, saunas, and wellness products.