THE IDEALZONE PROMISE

Your investment.
Our commitment.

IdealZone Warranty JUST GOT BETTER.

All categories from Advertised Special, Good, Better, and Best.

Explore warranty coverage

*This Warranty is effective for IdealZone models manufactured on or after October 11, 2024 / Valid with NEW SPA PURCHASES ONLY*

CONFIDENCE COMES STANDARD

Peace of mind,
built right in.

IdealZone offers industry-leading warranties that outshines the competition by OVER 55%

Coverage for the moments that matter, from the shell to the systems inside.

WARRANTY OVERVIEW

Best Warranty Available

This industry-best warranty is extended to the original purchaser of the spa produced by Lloyd’s Material Supply Company, Inc. which manufactures the IdealZone brand portable spa manufactured after January 1st, 2025 and installed for residential use in the United States of America and Canada.

This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of manufacture.

PROTECTION, BY CATEGORY

IdealZone Warranty

Explore each coverage category and what your warranty includes.

01
5YEARS
WARRANTY

Structural

This industry-best warranty covers defects in the spa’s fiberglass structural shell, including sudden shell collapse, leaks through the shell, or separation between the acrylic surface and shell caused by faulty bonding.

02
5YEARS
WARRANTY

Shell Structure

This industry-best warranty covers defects in the spa’s acrylic surface caused by materials or workmanship, including blistering, peeling, delamination, or cracking under normal use.

03
2YEARS
WARRANTY

Equipment and Controls

This industry-best warranty covers factory-installed components including the control system, control panel, heater, and pumps if they malfunction due to defects in materials or workmanship.

04
2YEARS
WARRANTY

Plumbing

This industry-best warranty covers leaks in the spa’s plumbing system caused by defects in materials or workmanship, including joints, tees, hoses, water features, and jet body grommets.

05
1YEAR
WARRANTY

Spa Cabinet

This industry-best warranty covers defects in spa cabinet panels caused by materials or workmanship, including warping, cracking, or structural buckling under normal conditions.

06
1YEAR
WARRANTY

Ozone / UV Systems

This industry-best warranty covers malfunctions of factory-installed ozone and/or UV water treatment systems due to defects in materials or workmanship.

07
1YEAR
WARRANTY

Sound System

This industry-best warranty covers malfunctions of factory-installed sound system components, including subwoofer, amplifier, speakers, speaker grills, power supply, or Bluetooth antenna.

ADDITIONAL COVERAGE

Cal Flame Warranty

Warranty terms for Cal Flame products.

BrandStructureComponentsFinishesAppliances
Cal Flame1 Year90 DaysAt DeliveryManufacturer Warranty

MADE FOR THE LONG RUN

More living.
Less worrying.

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