YOUR PRIVACY MATTERS

Privacy, made
clear.

Learn how IdealZone may collect, use, protect, and disclose information submitted through IdealZone websites, social media, offline forms, and related services.

Explore our privacy policy

THE DETAILS, SIMPLIFIED

Good experiences
start with trust.

We believe understanding how your information is handled should be straightforward. Find the details of our privacy practices below, organized so you can easily navigate what matters to you.

01 / THE OVERVIEW

Privacy Policy

This privacy policy describes how IdealZone of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries, collectively “IdealZone,” may handle and use personally identifiable information, or “PII,” you submit directly or indirectly to IdealZone.

This may include information submitted through your use of any IdealZone website, offline submission, third-party transmission, direct messages through social media, or otherwise. IdealZone encourages users to revisit this Privacy Policy from time to time, as changes may be made without notice and at IdealZone’s sole discretion.

If you do not agree to this privacy policy, please do not use any IdealZone Website or submit your PII to IdealZone.

02 / THE INFORMATION

Information IdealZone May Collect

Personal Information

IdealZone may collect personal information that can be used to identify you, including your name, email address, mailing address, telephone number, ordering history, shopping preferences, and other identifying information.

Non-Personal Information

When you visit an IdealZone Website, IdealZone may collect non-personal information such as browser type, internet service provider, operating system, previous website URL, and IP address. This information may be combined with PII you provide.

Cookies

IdealZone may use cookies to identify your browser to IdealZone’s server. You may be able to decline cookies through your browser settings, though certain portions of an IdealZone Website may not work properly if cookies are disabled.

03 / HOW WE USE IT

What IdealZone May Do With Information It Collects

IdealZone may use the PII you provide for the following purposes:

  • To contact and communicate with you regarding your use of an IdealZone Website.
  • To respond to your questions.
  • To process requests for information or materials.
  • To provide promotional information regarding IdealZone products, services, affiliates, or partners.
  • To assist with products you acquired through IdealZone or provide warranty services.
  • To contact you for market research purposes.
  • To improve IdealZone websites, products, services, and customer support.
  • For internal record keeping.
  • To compile statistical records and aggregate usage data that does not personally identify you.
04 / COOKIES & SECURITY

How IdealZone May Use Non-Personal Information And Cookies

IdealZone may compile data regarding your usage of an IdealZone Website and analyze traffic log cookies to identify which pages you have visited. This helps IdealZone monitor website usefulness and improve the website experience.

Children

IdealZone does not knowingly request, collect, or maintain PII from anyone under thirteen years old without verified parental consent. IdealZone intends to refrain from collecting PII from anyone under eighteen years old.

Security

IdealZone treats collected PII as an asset that must be protected and uses security protocols and tools to safeguard it. However, IdealZone cannot promise, warrant, or guarantee that any PII submitted will always remain private. Submission of PII is done at your own risk.

05 / SHARING & CONTACT

Disclosures To Third Parties

Affiliates, Partners, And Service Providers

IdealZone may disclose your PII to affiliates, subsidiaries, authorized dealers, warranty service centers, and service providers that assist in operating IdealZone websites or conducting IdealZone business.

Other Disclosures

Except as stated in the policy, IdealZone does not sell, rent, license, or otherwise permit third parties to access your PII. However, IdealZone may share PII when necessary to prevent an emergency, protect rights, comply with law, protect business operations, or in connection with a sale, acquisition, merger, or similar business transaction.

Disclosures At Your Request

IdealZone may share your PII with third parties to whom you explicitly ask IdealZone to send your information.

Links To Other Websites

IdealZone Websites may contain links to third-party websites. IdealZone is not responsible for the protection or privacy of information you provide to those websites. You should read the privacy policy of any website you visit.

Review / Opt Out

To review or remove your PII from IdealZone records, use the support options currently shown on this website with enough information to identify and locate your records.

Privacy Policy Changes

IdealZone reserves the right to modify this privacy policy at any time and for any reason consistent with applicable law. Changes take effect when the modified privacy policy is first posted.

How To Contact Us

Contact IdealZone using the support options currently shown on this website, or write to IdealZone, 1462 East Ninth Street, Pomona, California 91766.

About

The IdealZone product family includes hot tubs, swim spas, outdoor grills, barbecue islands, outdoor fireplaces, fire pits, and wellness products.

A LITTLE PEACE OF MIND

Clear information.
A better experience.

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